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Frequently Asked Questions on Reporting Student Absences

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  • Safe Schools
    • Absence Reporting - SchoolMessenger
      • Frequently Asked Questions on Receiving Messages
      • Frequently Asked Questions on Reporting Student Absences
      • How to Check Messages and Report Absences Online
      • Teacher Messaging
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      • Frequently asked questions about the HDSB Mobile App and SchoolMessenger app
    • Human Rights & Equity
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    • School Safety FAQs
    • Violence Threat Risk Assessment (VTRA)
  • Absence Reporting - SchoolMessenger
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  • Get Involved
  • Halton Community Resources
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  • Human Rights & Equity
  • Kindergarten
  • New to Halton
  • Pay Online
  • Privacy and Freedom of Information (FOI)
  • Protection from COVID-19 and Other Respiratory Illness
  • Register My Child for School
  • Report Cards
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  • Bullying Prevention
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  • Parent Portal (Secondary)
  • Register My Child for School
  • Report a Student Absence

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​​​​Frequently Asked Questions on reporting a student absent 

Question:  

I am a parent/guardian of an elementary student and did not report my child’s absence ahead of time. What can I do? 

Answer:  

Wai​t for the automated email, app notification, text or phone call (depending on your SchoolMessenger communication preferences) that the school will launch once the attendance report has been completed for the day. Parents/guardians will have an opportunity to provide a reason for the absence when they receive one of these notifications.

Question:  

Why can’t I see the option to report an absence/late on the SchoolMessenger website or app?

Answer:  
Please ensure that the email you are logging in with is the same email your child’s school has on record. Please contact your child’s school to confirm or update your contact information. In the meantime, please use the toll-free phone number to report absences/lates for your child: 1-877-409-6310.​


 
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Halton District School Board
J.W. Singleton Education Centre
2050 Guelph Line
Burlington, Ontario, L7P 5A8

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