The Halton District School Board is committed to providing timely, effective communication to parents/guardians and students.
In September 2018, the HDSB transitioned to a new Student Absence Reporting System called SchoolMessenger.
This is the system used for:
- Reporting student absences
- Receiving all messages and phone calls from your child's school and the HDSB
Families receive instructions on how to register for SchoolMessenger when they register for school.
All families must register for SchoolMessenger to report student absences online and set communication preferences for receiving messages from your child's school and the HDSB.
Options for Reporting Student Absence
- HDSB Mobile App (available for download from the App Store and Google Play)
- Phone: 1-877-409-6310 (toll-free)
The SchoolMessenger system is accessible 24 hours, seven days a week to report future absences and late arrivals.
Set Your Communication Preferences
Choose how you want to receive messages from your child's school and the HDSB
- HDSB Mobile App
- Text Message
Opt-in to receive text messages from the HDSB
If you provided your child’s school with a mobile phone number upon registration, you were sent a text message from SchoolMessenger providing you with the opportunity to opt-in to receive text messages from the HDSB. The text message requested that parents/guardians reply “Y” to opt-in to receive attendance text notifications.
If you replied “Y” to the text message, you are subscribed to receive notifications by text about your child’s attendance.
If you did not reply to the text message, you will not receive notifications by text from the HDSB.
No repeat invitations to opt-in will be sent. If you wish to receive text message attendance notifications, please update your communication preferences on the SchoolMessenger website or app once you have created your account with SchoolMessenger.
Receiving Messages from Your Child's School and the HDSB
The Halton District School Board relies on
to communicate with parents/guardians. This system enables schools to send messages by email, mobile app notification, text message, or by phone call.
Parents/guardians are asked to provide their child’s school with a current email address and phone number for these types of messages.